Our People

"the difference is our people"

Our people are not just specialists, they are special. Every member of our technical team is a qualified and experienced engineer with a keen interest in industrial control systems and engineering. They also have skills in strategic thinking, design, communication and client liaison, so they can provide high-quality, targeted consultation and service to each ICT client.

We augment our core team of professionals by outsourcing secondary technical work to carefully-selected and trusted suppliers. This model maintains a robust central knowledge bank in a cohesive and collaborative team.

Mark Crittenden - Managing Director

Mark brings 30 years of experience in implementation of electronic control systems to a hands-on engineering role in ICT. He is actively involved in most facets of the company's operations including business development, project management, independent technical review of engineering work, staff training and mentoring. Mark's commitment to system integration practice and technologies has its foundations from his early work in custom design and application of industrial electronic control systems.

A wide range of training and projects has enabled Mark to develop specialist expertise in fields including: safety related control systems (AS 61508, AS 62061 etc), control systems for physical containment laboratories (PC2, PC3 and PC4), gas burner control systems, automotive, bio-pharmaceutical applications (S88, 21CFR Part 11), food processing and wine fermentation control.

Mark's extensive and expert knowledge in all aspects of industrial control systems, including PLCs, SCADA, HMI and industrial communications, is in high demand. He is a recognised leader in safety related control systems, having presented a number of conference papers on this subject.

Mark is proactive about engineering industry advancements, both in the Geelong community and in national professional bodies.

Memberships:

• Chair of Deakin University Engineering Academic Advisory Board
• Member of the Geelong Manufacturing Council
• Member of Geelong Occupational Health and Safety Group

Meredith Crittenden - Executive General Manager

Meredith Crittenden has a Bachelor of Nursing and extensive experience in hospital care. She advanced rapidly through nursing ranks to accept responsibility of directing, planning and controlling a three-theatre operating room suite by her mid 20s.

Completing the Company Directors Course provided the bridge between management in the medical environment and that of running a private business. Membership of groups such as the CEO Institute Geelong assists Meredith to stay abreast of contemporary business management issues and ensure that ICT's work practices remain current and relevant. Meredith is responsible for ICT's general and operational management and has an active involvement with ICT's clients.

She instils in ICT the drive for perfection in doing the whole job (even the last few percent), the importance of meticulous attention to detail and the philosophy that the client's welfare is of singular importance. To that end, she is committed to knowing and understanding ICT's clients so don't be surprised if Meredith takes your call when you next phone ICT.

Steven Cutter – Engineering Manager

During his 21 years with ICT, Steven has consistently delivered excellent outcomes across a diverse range of technologies and industry sectors. He holds a Degree in Electronic Engineering and continues to acquire and apply considerable professional knowledge to each new challenge.

From instrumentation and process control, to PLC and SCADA for discrete manufacturing processes, Steven has chalked up a remarkable engineering background. His specialty areas include machine and process safety systems (in accordance with AS4042.1), PLCs (standard and safety), Intellution iFix SCADA and iBatch, and implementation of batch control systems to the S88 standard. Steven project managed ICT's development of a Control System for the RAN Fire Fighting Training facilities, which won the prestigious Institute of Engineers Engineering Excellence Award.

Steven is a valued member of the ICT Management Team. His experience (and willingness to share it) often makes him the "go to man" for the rest of the team. Our clients rely on his (always) methodical technical approach and his special knack for understanding and articulating broader issues with potential to impact their projects.

George Beck – CAD (Computer Aided Design) Manager / Quality Manager

With 21 years of ICT experience, George is an integral part of the team, stamping his own brand of commitment and professionalism to almost every project we undertake.

As CAD Manager, George is responsible for ICT's drafting standards and CAD resources – a key component of the design/ development process. A CAD specialist through and through, George is also expert in electrical cabinet design and assembly, drawing on a BTEC Certificate in Engineering and years of practical experience to achieve best-possible results for ICT clients. Specialist expertise in CAD includes the use of the COADE productivity tool for the preparation of database linked P&IDs in accordance with Australian and international standards.

George's unswerving attention to detail makes him a perfect choice as ICT Quality Manager, a role that sees him responsible for establishing and maintaining the very comprehensive ICT QA system. Our reputation for diligence stems in no small part from George's input to the systems that define and control ICT's high-standard work practices and from his subtle but consistent influence on all staff.

George is valued as part of the ICT Management Team and respected by our clients for his total commitment and meticulous approach to all tasks.

Michael Bagnara – Engineering Manager

Michael presents an enviable mix of internal and external experience. After a stint with ICT in the late 1990s, he accepted a manufacturing management role with Bosch before returning to ICT as an Engineering Manager in 2005. These broader experiences give him a unique "client perspective" which translates to improved understanding of ICT client requirements. He is truly confident in the manufacturing environment and has a close appreciation for the corporate drivers that impact our customer's engineering projects.

A qualified Mechanical Engineer, Michael specialises in machine and process safety systems (in accordance with AS4024.1), PLCs (standard and safety), SCADA and the stringent requirements of the Defence and Pharmaceutical industries.

Michael is a clever analyst with the capacity to readily scrutinise a problem, determine a practical (often innovative) solution and document it clearly so those that follow can see where he's been. He is steadfast about documentation, knowing that user manuals, drawings and maintenance manuals are what make great solutions really functional … and maintainable by the client.

Michael is an energetic contributor to the ICT Management Team.

John Babic – Control Systems Engineer

John joined ICT 9 years ago as a graduate in Mechatronics – a specialist engineering qualification concerning the design and integration of systems combining electrical, mechanical and software components. He has since consolidated and expanded his skills on a wide variety of ICT projects including safety systems for the automotive industry and various bulk delivery systems for iron melting/ casting (also related to the automotive industry).

Project experience has continued to build on John's areas of specialisation – PLC programming (including standard and safety), HMI panels, variable speed drives and SCADA (particularly Citect and WinCC).

ICT clients repeatedly describe John as "easy to have around". He is a no-fuss, quiet achiever – a steady, methodical technical engineer who knows his stuff and is especially valuable on-site during the commissioning phase.

Shaun Van Beek – Control Systems Engineer

Since joining ICT as a graduate in 2003, Shaun has proven his worth on numerous projects involving PLC and SCADA technology. The bulk of his experience has been in the automotive, dairy and container cranes sectors but he is known for "hitting the ground running" when it comes to new environments. This makes his technical expertise very, very transferable. Shaun is unfazed by new ideas, new systems or new people.

With dual qualifications in Mechatronics and Computer Science, Shaun has demonstrated high technical aptitude and a particular ability to quickly master and apply new technological concepts. This adaptability helps ICT evaluate and where appropriate, integrate emerging technologies into client solutions.

Shaun is an enthusiastic learner and has developed comprehensive all-round skills with particular expertise in PLC programming (standard and safety PLCs), HMI panels, SCADA (Citect, WinCC) and RFID technology.

Kent Kratzmann – Control Systems Engineer

Kent came to ICT at the beginning of 2004 after gaining significant experience with a Queensland systems integration company who specialised in SCADA and related software applications. Since joining ICT Kent has built on this experience and his Degree in Electrical and Computer System Engineering. Whilst further developing his specialist skills as a SCADA engineer, he has been broadening his skills through involvement in a range of PLC and RTU projects. He has recently made notable contributions in a senior contract administration role on a major SCADA project.

Kent's SCADA expertise takes in Citect, WinCC, and Intellution iFIX. He is also proficient in SQL and Access database applications.

Excited by the fast pace of technological development, Kent embraces new ideas, thinking, tools, systems and componentry with speed and finesse …. but not without caution! He simultaneously applies due regard to proven engineering process to ensure "the new" is valid to each client's context and needs.

Ernest Waddington – Control Systems Engineer

A relative newcomer to ICT (joining us as a graduate in June 2006), Ernest is already making a measurable difference to ICT's operations. His initial appointment was to a key role as project engineer on a significant PLC upgrade project where he has demonstrated a committed, professional, client-centred approach.

Ernest has successfully implemented (within ICT) an impressive system for database driven auto-generation of drawings using software technology from France. This has enabled us to produce cost-effective and accurate PLC schematics for a specialised project requiring many thousand sheets of schematics.

Ernest's special talents are fast uptake are already apparent, too .. he is fast developing specialties in SQL database design and programming, the use of CAD productivity tools including SEE electrical and COADE and the iFix SCADA package. His attention to detail and commitment to quality deliverables are earning increasing client praise.

Richard Jones – Control Systems Engineer

Richard joined ICT in October 2006 with a very impressive career pedigree. Beginning as a maintenance electrician at BHP Wire Products, he then completed a science degree before working with Telstra as a LAN specialist and computer programmer. He then moved to IBM where he notched up a decade as an IT specialist.

Richard's unique mix of electrical and computing expertise add a new dimension and depth to the ICT team. Since joining ICT he has become experienced in CAD, HMI Panel configuration and PLC programming.

Although new to ICT and to the control system engineering field, Richard offers maturity, confidence and a complimentary skills set that enables us to further value-add to our client projects using this broader in-house expertise.

Steven Kroon – Control Systems Engineer

As the latest entrant to the ICT graduate programme, Steven joined ICT in September 2007 with a Degree in Electronics and a very impressive academic record. He is a member of the Golden Key International Honour Society, putting him in the top 15% of his university alumni.

So far, Steven's area of primary focus has been iFix SCADA. We look forward to seeing him further develop his skills as part of the ICT team. He is enthusiastic, energetic, keen to learn and already demonstrating the makings of a fine engineer. Watch this space...

Join the ICT team

ICT has a low staff turnover, with some of our people having been with us for 20 years or more. Still, we value new thinking and recruit for a balance of experience, energy and enthusiasm. New people bring new ideas and new ways of doing. We welcome that.

ICT is committed to providing our team with excellent working conditions, career pathways and performance rewards. We value and promote healthy work/life balance and nurture a small team environment in a large regional centre that offers proximity to both Melbourne CBD and the west coast.

If you think your skills are a best-fit for the ICT team, forward your CV to jobs@itech.com.au.